Frequently asked questions – FAQ
General questions
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Wie ist die Badewasserqualität?
Die Badewasserqualität finden Sie unter folgendem Link: Badewasserqualität
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How can I arrive after 6 p.m.?
In case you are delayed and cannot arrive during the registration office's opening hours, you still have the option of arriving at our night watchman's office until 9:30 p.m.
The night watchman's phone number is posted at the registration office.
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How can I pay during registration?
We offer several payment options:
- Cash
- EC/debit card
- Visa
- Mastercard
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How and when can I reach reception?
daily
09.00 a.m. - 1.00 p.m.
and
03.00 p.m. - 6.00 p.m. -
Is there a shower flat rate?
No, there are no additional costs for the showers.
Questions about your stay
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Am I allowed to barbecue or light an open fire on my booked pitch?
Yes, you are allowed to barbecue.
Your barbecue must be at least 40 cm above the ground. This is because the high heat will damage the lawn if the barbecue is any lower.
Open fires, such as campfires, are not permitted for fire safety reasons.
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What to do if the power fails at the parking space?
If you experience a power outage at your campsite, please report it to us at reception. We will take care of it.
After 6 p.m., please report it to the night watchman.
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Where can I get an adapter?
You can borrow a CEE-to-Schuko plug from us at the reception desk for a rental fee and deposit.
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Where can additional vehicles be parked?
We have a visitor parking lot at our campground where you can park your vehicle for a fee. Caravans, motorhomes, or Sprinters are NOT permitted to park in this visitor parking lot.
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Can guests also stay overnight at my parking space?
Yes, guests can stay overnight on your pitch. Your guests must stay with you in your caravan/motorhome and must have registered at reception upon arrival and paid the overnight guest fee.
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How do I contact the groundsman?
Can't find the answer you're looking for?
Don't hesitate to contact us, we're happy to help..